Housing more than 350 employees
Fully Personalised Outsourcing Services
Global Service Operations
4 000 000 Customer interactions per annum
Who We Are
We are a business process outsourcing solutions provider.
We service both international and domestic clients we maintain are intentionally focused around human experiences.
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P3 is a fully-fledged outsourcing service provider lead by competent and experienced leaders in their field boasting a team of 400 professional and dedicated team members that strive to provide each one of our clients with tailor-made and efficient business solution packages.
We strive to catapult your business to the forefront of your market and industry while achieving growth by ensuring your organisational goals are achieved.
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We have a presence in Cape Town (Head office), Johannesburg and Durban in South Africa
What We Stand For
P3 is committed to collaboratively co-creating brand differentiation, which enriches the customer experience. Improving sustainability through responsible and ethical business planning and management.
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P3 believes strongly in the pillars of its brand and its brand values. But within our DNA is the belief that our brand bolsters its value through strong collaboration and adoption of our clients brand and brand values. This is immediately evident during our client onboarding, where our team invest considerable time and resource in to getting “your brand” understood and integrated into our team.
What We Do
Outsourcing
Our expertise in Telemarketing enables us to offer a consistent and verified flow of leads through organic and trusted pipelines that will help our clients reach targets, goals and turn over sales.
Customer lifecycle management
With and in-depth understanding of maximizing consumer ROI P3 consistently hones through digital and human interactions touch points through out the duration of the consumers lifecycle.
Retentions
Understanding the differentiators of consumer acquisition costs we have developed a highly skilled team of individuals that have fully understanding the application of emotional intelligence to retain consumers.
Cobranding
P3 believes strongly in the pillars of its brand and its brand values. But within our DNA is the belief that our brand bolsters its value through strong collaboration and adoption of our clients brand and brand values. .
Claims processing
Due to our history in short term insurance we have deep in house skills to deliver a compliant and sympathetic claims processing experience.
Why Choose P3
High Standard Quality Assurance
We have dedicated teams focusing of the professionalism and worthiness of our services.
Experienced
Leadership
Our managers are leading with principal and example, sharing knowledge that they gained over the years.
Driven by people, supported by technology
We implement processes that are technology and personnel driven, this means we are driven by the potentials of available technology by dedicated people.
Passionate
People
We believe in putting our teams at the forefront of everything that we do, ensuring their happy and wellbeing is a priority at P3.